Data deletion
How to delete the data we hold, including Instagram data connected through the Genie Shoppy creator program.
Instagram data (creators)
When a creator connects Instagram we store: the Instagram account ID and username, a secure access token, the creator's auto-reply settings, and the IDs of comments we replied to.
Delete it yourself, right now
Log in to the creator area, open Links, and tap Disconnect Instagram. Everything above is deleted immediately.
Or remove the app from Instagram / Facebook
In Facebook, go to Settings → Business integrations (or Instagram → Settings → Apps and websites), remove GenieShoppy Creators. Facebook then tells us to delete your data and we do it automatically.
Anything else
To delete your order details or photos, or if you need help with any of the above, message us and we will delete it.
Still have a question?
Talk to a real person from our Tiruppur team. Send your question, a photo or your order number on WhatsApp.